A comprehensive examination of internet banking user behaviour : evidence from customers yet to adopt, currently using and stopped using
Meimei Wu; Chanaka Jayawardhena; Robert Hamilton
| Year of publication: |
2014
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|---|---|
| Authors: | Wu, Meimei ; Jayawardhena, Chanaka ; Hamilton, Robert |
| Published in: |
Journal of marketing management : MM. - Abingdon : Routledge, Taylor & Francis Group, ISSN 0267-257X, ZDB-ID 645971-7. - Vol. 30.2014, 9/10, p. 1006-1038
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| Subject: | internet banking behaviour | discontinued users | the technology acceptance model | perceived value | partial least squares | Innovationsakzeptanz | Innovation adoption | Electronic Banking | Electronic banking | Konsumentenverhalten | Consumer behaviour | Internet | Partielle kleinste Quadrate | Partial least squares | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010411297