A lean approach for service productivity improvements : synergy or oxymoron?
Per Carlborg; Daniel Kindström; Christian Kowalkowski
| Year of publication: |
2013
|
|---|---|
| Authors: | Carlborg, Per ; Kindström, Daniel ; Kowalkowski, Christian |
| Published in: |
Managing service quality : MSQ ; an international journal. - Bingley : Emerald, ISSN 0960-4529, ZDB-ID 1216397-1. - Vol. 23.2013, 4, p. 291-304
|
| Subject: | Lean Production | Lean production | Lean Management | Lean management | Dienstleistungssektor | Service industry | Produktivität | Productivity | Synergie | Synergy | Kundenzufriedenheit | Customer satisfaction |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009769857