A note on profit maximization and monotonicity for inbound call centers
Year of publication: |
2011
|
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Authors: | Koole, Ger M. ; Pot, Auke |
Published in: |
Operations research. - Catonsville, MD : INFORMS, ISSN 0030-364X, ZDB-ID 123389-0. - Vol. 59.2011, 5, p. 1304-1308
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Subject: | Callcenter | Call centre | Theorie | Theory |
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