To act out, to withdraw, or to constructively resist? : employee reactions to supervisor abuse of customers and the moderating role of employee moral identity
Rebecca L. Greenbaum; Mary Bardes Mawritz; David M. Mayer; Manuela Priesemuth
| Year of publication: |
2013
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|---|---|
| Authors: | Greenbaum, Rebecca L. ; Mawritz, Mary Bardes ; Mayer, David M. ; Priesemuth, Manuela |
| Published in: |
Human relations. - Thousand Oaks, Calif. [u.a.] : Sage Publ., ISSN 0018-7267, ZDB-ID 203771-3. - Vol. 66.2013, 7, p. 925-950
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| Subject: | abusive supervision | customers | deontic model of justice | deviance | moral identity | Arbeitsverhalten | Work behaviour | Verhalten in Organisationen | Organizational behaviour | Persönlichkeitspsychologie | Personality psychology | Ethik | Ethics | Gerechtigkeit | Justice | Unternehmenskultur | Corporate culture | Arbeitszufriedenheit | Job satisfaction | Führungsstil | Leadership style |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009780269