An education in service management : a guide to building a successful service management career and delivering organisational success

David Barrow, CITP, FBCS

Whether you are contemplating a career in service management or are working in the sector, this book will help you understand current trends, job opportunities, frustrations and progression. It also features contributions from industry professionals to show what their day-to-day service management role looks like.

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Year of publication:	[2023] ; First edition
Authors:	Barrow, David
Publisher:	Ely, Cambridgeshire, United Kingdom : IT Governance Publishing
Subject:	soft skills \| project management \| service integration and management \| siam \| it service management \| itsm \| it \| itsm career \| itil \| it career \| service management \| information technology \| Dienstleistungsmanagement \| Service management \| Karriereplanung \| Career development \| Erwerbsverlauf \| Occupational attainment \| Projektmanagement \| Project management \| Management \| Erfolgsfaktor \| Success factor \| Soziale Kompetenz \| Soft skills \| Informationstechnik \| Information technology \| IT-Dienstleister \| IT service provider