An empirical investigation of relationship between total quality management practices and quality performance in Indian service companies
Faisal Talib; Zillur Rahman; M. N. Qureshi
| Year of publication: |
2013
|
|---|---|
| Authors: | Talib, Faisal ; Rahman, Zillur ; Qureshi, M. N. |
| Published in: |
International journal of quality & reliability management. - Bingley : Emerald Group Publishing Limited, ISSN 0265-671X, ZDB-ID 51787-2. - Vol. 30.2013, 3, p. 280-318
|
| Subject: | Dienstleistungssektor | Service industry | Dienstleistungsqualität | Service quality | Qualitätsmanagement | Quality management | Performance-Management | Performance management | Unternehmenskultur | Corporate culture | Beziehungsmarketing | Relationship marketing | Indien | India |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009730003