An investigation of the effects of product recalls on brand commitment and purchase intention
Year of publication: |
2015
|
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Authors: | Byun, Kyung-Ah ; Dass, Mayukh |
Published in: |
The journal of consumer marketing. - Bingley : Emerald Publishing Limited, ISSN 0736-3761, ZDB-ID 630151-4. - Vol. 32.2015, 1, p. 1-14
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Subject: | Affective commitment | Attribution theory | Calculative commitment | Finite mixture models | Product recalls | Purchase intention | Produkthaftung | Product liability | Konsumentenverhalten | Consumer behaviour | Markenimage | Brand image | Mitarbeiterbindung | Employee retention | Produktsicherheit | Product safety | Theorie | Theory | Kaufentscheidung | Purchase decision |
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