Analysing the effects of several service quality metrics on the leading online shopping sites
Sunil Patel, Sudip Nityagopal Dutta, Krupa Mistry, Sharad Shekar Shetty, Purnima Gupta, Pratima Shukla
| Year of publication: |
2024
|
|---|---|
| Authors: | Patel, Sunil ; Sudip Nityagopal Dutta ; Mistry, Krupa ; Sharad Shekar Shetty ; Gupta, Purnima ; Shukla, Pratima |
| Published in: |
International journal of Indian culture and business management : IJICBM. - Genève : Inderscience Enterprises, ISSN 1753-0814, ZDB-ID 2439496-8. - Vol. 33.2024, 4, p. 500-515
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| Subject: | online shoppers | online shopping platform | service quality | variations | Online-Handel | Online retailing | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Electronic Commerce | E-commerce | Digitale Plattform | Digital platform |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/IJICBM.2024.143898 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015323351