Antecedents and consequences of relationship commitment : an empirical study in Taiwan
Year of publication: |
2014
|
---|---|
Authors: | Ou, Wei-ming ; Shih, Chia-mei ; Chen, Chin-yuan |
Published in: |
International journal of commerce and management. - Bingley [u.a.] : Emerald, ISSN 1056-9219, ZDB-ID 2473956-X. - Vol. 24.2014, 3, p. 228-242
|
Subject: | Corporate reputation | Relationship commitment | Relationship quality | Switching cost | Taiwan | Beziehungsmarketing | Relationship marketing | Firmenimage | Lieferantenmanagement | Supplier relationship management | Vertrauen | Confidence | Wechselverhalten | Switching behaviour |
-
Huang, Qian, (2014)
-
Trapp, N. Leila, (2023)
-
Perceived value, reputation, trust, and switching costs as determinants of customer retention
Milan, Gabriel Sperandio, (2015)
- More ...
-
Effects of ethical sales behaviour on satisfaction, trust, commitment, retention and words-of-mouth
Ou, Wei-Ming, (2015)
-
Antecedents and consequences of relationship commitment: an empirical study in Taiwan
Ou, Wei-Ming, (2014)
-
Ou, Wei-Ming, (2010)
- More ...