Are customers still with us? : the influence of optimum stimulation level and IT-specific traits on mobile banking discontinuous usage intentions
Philip Avornyo, Jiaming Fang, Collins Opoku Antwi, Michael Osei Aboagye, Evans Asante Boadi
| Year of publication: |
2019
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|---|---|
| Authors: | Avorny, Philip ; Fang, Jiaming ; Antwi, Collins Opoku ; Aboagye, Michael Osei ; Boadi, Evans Asante |
| Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 47.2019, p. 348-360
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| Subject: | M-Banking | Mobile Banking Discontinuous Usage Intention | Optimum Stimulation Level | IT-specific Traits | Konsumentenverhalten | Consumer behaviour | Electronic Banking | Electronic banking | Motivation | Innovationsakzeptanz | Innovation adoption | Mobilkommunikation | Mobile communications | Mobile Business | Mobile business | Mobiltelefon | Mobile phone |