Are numeric ratings true representations of reviews? : a study of inconsistency between reviews and ratings
Year of publication: |
2021
|
---|---|
Authors: | Hazarika, Bidyut ; Chen, Kuanchin ; Razi, Muhammad |
Published in: |
International journal of business information systems : IJBIS. - [Olney, Bucks.] : Inderscience Enterprises, ISSN 1746-0980, ZDB-ID 2436031-4. - Vol. 38.2021, 1, p. 85-106
|
Subject: | product ratings | product reviews | review sentiment | app versions | iTunes | app categories | Theorie | Theory | Mobile Anwendung | Mobile application | Bewertung | Evaluation | Konsumentenverhalten | Consumer behaviour | Virales Marketing | Viral marketing |
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