eWOM anatomy of online product reviews : interaction effects of review number, valence, and star ratings on perceived credibility
Year of publication: |
2020
|
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Authors: | Hong, Seoyeon ; Pittman, Matthew |
Subject: | ELM | eWOM | heuristics | product ratings | product reviews | Virales Marketing | Viral marketing | Online-Marketing | Internet marketing | Konsumentenverhalten | Consumer behaviour | Produktinformation | Product information | Online-Handel | Online retailing | Social Web | Social web | Produktivität | Productivity | Bewertung | Evaluation |
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