Assessing the relationship between patient satisfaction and clinical quality in an ambulatory setting
Tawnya Bosko (Sg2, Vizient company, Skokie, Illinois, USA), and Kathryn Wilson (Department of Economics, Kent State University, Kent, Ohio, USA)
| Year of publication: |
2016
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|---|---|
| Authors: | Bosko, Tawnya ; Wilson, Kathryn S. |
| Published in: |
Journal of health organization and management. - Bingley : Emerald Group Publishing Limited, ISSN 1477-7266, ZDB-ID 2108289-3. - Vol. 30.2016, 7, p. 1063-1080
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| Subject: | Patient satisfaction | Physician compensation | Physician quality metrics | Financial structures | Clinical quality | Clinical quality measures | HEDIS | Dienstleistungsqualität | Service quality | Krankenhaus | Hospital | Ärzte | Physicians | Patienten | Patients | Kundenzufriedenheit | Customer satisfaction | Produktqualität | Product quality | Qualitätsmanagement | Quality management | Gesundheitsversorgung | Health care | Messung | Measurement |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/JHOM-11-2015-0181 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011550705