Assessment of service quality in logistics sector using AHP and TOPSIS methods
Derya Ozturk
Year of publication: |
2019
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Authors: | Ozturk, Derya |
Published in: |
Studies on interdisciplinary economics and business ; Volume 2. - Berlin : Peter Lang, ISBN 978-3-631-79729-7. - 2019, p. 225-238
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Subject: | Dienstleistungsqualität | Service quality | AHP-Verfahren | AHP approach | Logistik | Logistics | Multikriterielle Entscheidungsanalyse | Multi-criteria analysis |
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