Benefits of Six Sigma in Supply Chain Management : Developing Various Frameworks

Firms have to analyze, monitor and make improvements of their existing SCM processes in order to beat market competition and stay competitive. Six Sigma's analytical emphasis would steer the improvement projects to investigating and resolving root causes, rather than mere symptoms of SCM problems. Six Sigma is a customer focused improvement strategy. With Six Sigma deployment, improvement in the quality of all supply chain processes leads to the simultaneous reduction of costs and enhancement of services. Both Six Sigma and SCM are complementary in nature and hence considered as two pillars of business improvement. An integrative framework as well as the business value-added framework developed in this paper focuses on how efficiency and effectiveness drivers of SCM and accompanying business values generated by Six Sigma deployment in SCM may affect an organization's business performance