• Executive Summary
  • 1. Introduction
  • 2. Sector Characteristics
  • 2.1. Economic characteristics of the sector; trends over 10 years
  • 2.2. Labour market issues
  • 2.3. Background information on the regulatory framework (hard and soft law)
  • 2.4. Changes
  • 2.5. Overall analysis and conclusion concerning sector characteristics
  • 3. Quality of Work and Employment
  • 3.1. Physical working environment
  • 3.2. Work organization
  • 3.3. Working time
  • 3.4. Payment system and income
  • 3.5. Outcomes
  • 3.6. Access to social protection
  • 3.7. Conclusions on Quality of work & employment
  • 4. Strategies, Policies and Instruments to Improve the Quality of Work & Employment
  • 4.1. Regulations, collective bargaining and case law
  • 4.2. OSH Prevention policies
  • 4.3. Business strategies, examples of good practice
  • 4.4. Concluding remarks and discussion
  • 5. Issues and Challenges
  • 5.1. Views of the employers’ organizations
  • 5.2. Views of the unions
  • 5.3. Views of the Chamber of Labour
  • 5.4. Overview of points of consensus and dissent
  • 6. Overall Discussion and Conclusions
  • Bibliography
  • List of Interviewees