Buffering and amplifying effects of relationship commitment in business-to-business relationships
Year of publication: |
2010
|
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Authors: | Ganesan, Shankar ; Brown, Steven P. ; Mariadoss, Babu John ; Ho, Hillbun |
Published in: |
Journal of marketing research : JMR. - Thousand Oaks, CA : SAGE Publishing, ISSN 0022-2437, ZDB-ID 218319-5. - Vol. 47.2010, 2, p. 361-373
|
Subject: | Lieferantenmanagement | Supplier relationship management | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction | Vertrauen | Confidence |
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