Building trust between consumers and corporations : the role of consumer perceptions of transparency and social responsibility
Year of publication: |
2014
|
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Authors: | Kang, Jiyun ; Hustvedt, Gwendolyn |
Published in: |
Journal of business ethics : JOBE. - Dordrecht : Springer, ISSN 0167-4544, ZDB-ID 868017-6. - Vol. 125.2014, 2, p. 253-265
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Subject: | Social responsibility | Transparency | Trust | Word-of-mouth | Sustainable business | Corporate Social Responsibility | Corporate social responsibility | Vertrauen | Confidence | Konsumentenverhalten | Consumer behaviour | Virales Marketing | Viral marketing | Social Web | Social web | Beziehungsmarketing | Relationship marketing |
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