Business co-creation for service innovation in the hospitality and tourism industry
Year of publication: |
2017
|
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Authors: | Chen, Ja-Shen ; Kerr, Don ; Chou, Cindy Yunhsin ; Ang, Chinhui |
Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald Group Publishing Limited, ISSN 0959-6119, ZDB-ID 1161434-1. - Vol. 29.2017, 6, p. 1522-1540
|
Subject: | Service innovation | Service-dominant logic | Travel agency | Co-creation dynamics | Relational view | Tourismuswirtschaft | Tourism industry | Kundenintegration | Customer integration | Innovation | Service-Dominant Logic | Gastgewerbe | Hospitality industry | Dienstleistungsinnovation | Reisevermittler | Betriebliche Wertschöpfung | Value creation | Leistungsbündel | Bundling strategy | Dienstleistungsmarketing | Services marketing | Dienstleistung | Services |
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