Can travel apps improve tourists' intentions? : investigating the drivers of Chinese Gen Y users' experience

Ziyi Gao, Jun-Hwa Cheah, Xin-Jean Lim, Siew Imm Ng, Tat-Huei Cham, Choy Leong Yee

Year of publication:	2024
Authors:	Gao, Ziyi ; Cheah, Jun-Hwa ; Lim, Xin Jean ; Ng, Siew Imm ; Cham, Tat Huei ; Yee Choy Leong
Published in:	Journal of vacation marketing. - London : Sage, ISSN 1479-1870, ZDB-ID 2093798-2. - Vol. 30.2024, 3, p. 505-534
Subject:	Travel app \| user experience \| perceived value \| user engagement \| privacy concern \| user intention \| Urlaubsverhalten \| Holiday behaviour \| Mobile Anwendung \| Mobile application \| Kundenzufriedenheit \| Customer satisfaction \| Konsumentenverhalten \| Consumer behaviour \| Kundenintegration \| Customer integration \| China \| Datenschutz \| Data protection \| Mediennutzung \| Media usage \| Innovationsakzeptanz \| Innovation adoption \| Social Web \| Social web