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Uncovering insights by comparing machine learning algorithms for customer churn analysis
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A comparative methodology of supervised machine learning algorithms for predicting customer churn using neuromarketing techniques
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Studie zum Customer Recovery Management von Dienstleistern : Ergebnisbericht
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Price knowledge and price expectations : their role for customer relationship marketing of telecommunications providers
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Wiederaufnahme vertraglicher Geschäftsbeziehungen : eine empirische Untersuchung der Kundenperspektive
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