Citizens' motivated reasoning about public performance : experimental findings from the US and Denmark
Year of publication: |
2020
|
---|---|
Authors: | Baekgaard, Martin ; James, Oliver ; Serritzlew, Søren ; Van Ryzin, Gregg G. |
Published in: |
International public management journal. - London : Routledge, Taylor & Francis Group, ISSN 1559-3169, ZDB-ID 2029227-2. - Vol. 23.2020, 2, p. 186-204
|
Subject: | Öffentliche Dienstleistung | Public services | Performance-Messung | Performance measurement | Kundenzufriedenheit | Customer satisfaction | Bürgerbeteiligung | Public participation | USA | United States | Dänemark | Denmark |
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