Collaborating to innovate : effects on customer knowledge management and performance
Year of publication: |
2015
|
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Authors: | Fidel, Pilar ; Schlesinger, Walesska ; Cervera, Amparo |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 68.2015, 7, p. 1426-1428
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Subject: | Customer knowledge management | Innovation orientation | Customer collaboration | Marketing results | Innovation process | Wissensmanagement | Knowledge management | Beziehungsmarketing | Relationship marketing | Kundenintegration | Customer integration | Innovation | Innovationsmanagement | Innovation management | Wissenstransfer | Knowledge transfer | Kundenanalyse | Customer analysis |
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