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Value co-creation : factors affecting discretionary effort exertion
Aggarwal, Praveen, (2014)
A framework for innovative service design
Furrer, Olivier, (2016)
Interactive mechanisms to improve service innovation among sports clubs : a consumer perspective
Behnam, Mohsen, (2023)
Consumer Behavior in a Service Context
Tsiotsou, Rodoula H.,
Service research in the new economic and social landscape
Tsiotsou, Rodoula H., (2016)
Delineating the effect of market orientation on services performance: a component-wise approach
Tsiotsou, Rodoula H., (2010)