Contextual and mediation analysis between TQM critical factors and organisational results in the EFQM Excellence Model framework
Arturo Calvo-Mora, Araceli Picón-Berjoyo, Carolina Ruiz-Moreno and Lourdes Cauzo-Bottala
| Year of publication: |
2015
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|---|---|
| Authors: | Calvo-Mora, Arturo ; Picón-Berjoyo, Araceli ; Ruiz-Moreno, Carolina ; Cauzo-Bottala, Lourdes |
| Published in: |
International journal of production research. - London : Taylor & Francis, ISSN 0020-7543, ZDB-ID 160477-6. - Vol. 53.2015, 7 (1.4.), p. 2186-2201
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| Subject: | TQM | EFQM | operational results | mediation analysis | contextual variables | partial least squares | Qualitätsmanagement | Quality management | Strukturgleichungsmodell | Structural equation model | Partielle kleinste Quadrate | Partial least squares |