Controls, service type and perceived supplier performance in interfirm service exchanges
Year of publication: |
2012
|
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Authors: | Stouthuysen, Kristof ; Slabbinck, Hendrik ; Roodhooft, Filip |
Published in: |
Journal of operations management. - Hoboken, NJ : Wiley, ISSN 0272-6963, ZDB-ID 856225-8. - Vol. 30.2012, 5, p. 423-435
|
Subject: | Lieferantenmanagement | Supplier relationship management | Dienstleistungssektor | Service industry | Dienstleistungsqualität | Service quality | Performance-Messung | Performance measurement | Dienstleistung | Services |
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