Coordinatiing online health communities for cognitive and affective value creation
Sarah Van Oerle (Marketing Department, Faculty of Applied Economics, University of Antwerp, Antwerp, Belgium), Dominik Mahr (Department of Marketing and SCM and Service Science Factory, Maastricht University, Maastricht, The Netherlands), and Annouk Lievens (Marketing Department, University of Antwerp, Antwerp, Belgium)
| Year of publication: |
2016
|
|---|---|
| Authors: | Van Oerle, Sarah ; Mahr, Dominik ; Lievens, Annouk |
| Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5818, ZDB-ID 2491767-9. - Vol. 27.2016, 4, p. 481-506
|
| Subject: | Value drivers | Health services | Services management | Service co-creation | Betriebliche Wertschöpfung | Value creation | Dienstleistungsmanagement | Service management | Social Web | Social web | Gesundheitswesen | Health care system | Dienstleistungsqualität | Service quality | Kundenintegration | Customer integration |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/JOSM-09-2015-0264 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011563644