CRM : an additive tool for competitiveness
Year of publication: |
2005
|
---|---|
Authors: | Singh, Dalbir ; Singh, Narender ; Singh, Hawa |
Published in: |
Global competitiveness and productivity. - New Delhi : Deep & Deep Publ., ISBN 81-7629-623-6. - 2005, p. 375-383
|
Subject: | Beziehungsmarketing | Relationship marketing | Wettbewerb | Competition |
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