Cultural differences in processing online customer reviews : holistic versus analytic thinkers
Year of publication: |
2022
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Authors: | Brand, Benedikt ; Kopplin, Cristopher Siegfried ; Rausch, Theresa |
Published in: |
Electronic markets : EM ; the international journal of electronic commerce and business media. - Berlin : Springer, ISSN 1422-8890, ZDB-ID 2017342-8. - Vol. 32.2022, 3, p. 1039-1060
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Subject: | Elaboration Likelihood Model | Intercultural comparison | Online customer reviews | Socio-Cognitive Systems Theory | Konsumentenverhalten | Consumer behaviour | Online-Handel | Online retailing | Kulturelle Identität | Cultural identity | Electronic Commerce | E-commerce | Data Mining | Data mining | Kundenzufriedenheit | Customer satisfaction | Virales Marketing | Viral marketing | Systemtheorie | Systems theory |
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