Customer knowledge management, innovation capability and business performance : a case study of the banking industry
Nastaran Taherparvar, Reza Esmaeilpour and Mohammad Dostar
| Year of publication: |
2014
|
|---|---|
| Authors: | Taherparvar, Nastaran ; Esmaeilpour, Reza ; Dostar, Mohammad |
| Published in: |
Journal of knowledge management. - Bingley : Emerald Group Publ. Ltd., ISSN 1367-3270, ZDB-ID 1495109-5. - Vol. 18.2014, 3, p. 591-610
|
| Subject: | Business performance | Innovation capability | Customer knowledge management | Wissensmanagement | Knowledge management | Beziehungsmarketing | Relationship marketing | Innovation | Unternehmenserfolg | Firm performance | Kundenintegration | Customer integration | Bank | Innovationsmanagement | Innovation management |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010394340