Customer perceptions of innovativeness : an accelerator for value co-creation
Year of publication: |
2019
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Authors: | Kim, Eojina ; Tang, Liang ; Bosselman, Robert |
Published in: |
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education. - Thousand Oaks, Calif. : Sage, ISSN 1557-7554, ZDB-ID 2202405-0. - Vol. 43.2019, 6, p. 807-838
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Subject: | innovativeness | co-creation | value co-creation behavior | customer satisfaction | customer loyalty | Kundenintegration | Customer integration | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction | Betriebliche Wertschöpfung | Value creation | Kundenwert | Customer value | Innovationsmanagement | Innovation management | Innovation | Service-Dominant Logic | Service-dominant logic | Produktentwicklung | New product development | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality |
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