Designing an adaptive neuro fuzzy inference system for prediction of customers satisfaction
Mehdi Neshat, Ali Akbar Pourahmad, Mohammad Reza Hasani
Year of publication: |
December 2016
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Authors: | Neshat, Mehdi ; Pourahmad, Ali Akbar ; Hasani, Mohammad Reza |
Published in: |
Journal of information & knowledge management : JIKM. - Singapore : IKMS, ISSN 0219-6492, ZDB-ID 2225563-1. - Vol. 15.2016, 4, p. 1-21
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Subject: | Fuzzy decision | fuzzy expert system | adaptive neuro fuzzy inference system | marketing model | Fuzzy-Set-Theorie | Fuzzy sets | Expertensystem | Expert system | Kundenzufriedenheit | Customer satisfaction |
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