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Crowdsourced delivery and customer assessments of e-Logistics Service Quality : an appraisal theory perspective
Ta, Ha, (2023)
Designing crowdsourced delivery systems : the effect of driver disclosure and ethnic similarity
Ta, Ha, (2018)
Reconceptualizing e-logistics service quality (e-LSQ) in emerging contexts : the case of crowdsourced delivery
Ta, Ha, (2025)