Determinants of continuance intention to use mobile self-scanning applications in retail
Year of publication: |
2023
|
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Authors: | Ferreira, Andreia ; Silva, Graça Miranda ; Dias, Álvaro Lopes |
Published in: |
International journal of quality & reliability management. - Bingley : Emerald, ISSN 1758-6682, ZDB-ID 1466792-7. - Vol. 40.2023, 2, p. 455-477
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Subject: | Continuance intention | Mobile self-scanning technology | Perceived quality | Satisfaction | Technology acceptance model | Technology readiness | Innovationsakzeptanz | Innovation adoption | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Mobilkommunikation | Mobile communications | Online-Handel | Online retailing | Einzelhandel | Retail trade | Innovationsdiffusion | Innovation diffusion | Dienstleistungsqualität | Service quality | Mobile Business | Mobile business | Technischer Fortschritt | Technological change |
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