Determinants of the satisfaction of students studying in private universities : application of Kano model
Year of publication: |
2020
|
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Authors: | Venkateswarlu, P. ; Malaviya, Sanjeev ; Vinay, Muddu |
Published in: |
Theoretical economics letters. - Irvine, Calif. : Scientific Research, ISSN 2162-2078, ZDB-ID 2657454-8. - Vol. 10.2020, 1, p. 1-16
|
Subject: | Satisfaction | Kano Model | Loyalty | Kundenzufriedenheit | Customer satisfaction | Studierende | Students | Dienstleistungsqualität | Service quality | Hochschule | Higher education institution | Privatuniversität | Private university | Beziehungsmarketing | Relationship marketing | Arbeitszufriedenheit | Job satisfaction |
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