Determining the importance ratings of customer requirements in quality function deployment based on interval linguistic information
Yan-Lai Li, Yin-Feng Du & Kwai-Sang Chin
| Year of publication: |
1-15 July 2018
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|---|---|
| Authors: | Li, Yan-Lai ; Du, Yin-Feng ; Chin, Kwai Sang |
| Published in: |
International journal of production research. - London : Taylor & Francis, ISSN 0020-7543, ZDB-ID 160477-6. - Vol. 56.2018, 14 (1/15.7.), p. 4692-4708
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| Subject: | importance rating analysis | customer requirements | interval linguistic information | improved cosine method | modified entropy method | Qualitätsmanagement | Quality management | Entropie | Entropy | Beziehungsmarketing | Relationship marketing | Linguistik | Linguistics | Bewertung | Evaluation | Theorie | Theory | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/00207543.2017.1417650 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10011924805