Disentangling utilitarian and hedonic consumption behavior in online shopping : an expectation disconfirmation perspective
Fei Liu, Eric T.K. Lim, Hongxiu Li, Chee-Wee Tan, Dianne Cyr
| Year of publication: |
2020
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|---|---|
| Authors: | Liu, Fei ; Lim, Eric T. K. ; Li, Hongxiu ; Tan, Chee-Wee ; Cyr, Dianne J. |
| Published in: |
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group. - Amsterdam : Elsevier, ISSN 0378-7206, ZDB-ID 432134-0. - Vol. 57.2020, 3, p. 1-34
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| Subject: | Esthetic performance | Expectation disconfirmation theory | Hedonic expectations | Transactional frequency | Transactional functionalities | Utilitarian expectations | Konsumentenverhalten | Consumer behaviour | Erwartungsbildung | Expectation formation | Theorie | Theory | Online-Handel | Online retailing | Utilitarismus | Utilitarianism | Hedonischer Preisindex | Hedonic price index |