Do Satisfied Customers Buy More? Examining Moderating Influences in a Retailing Context
| Year of publication: |
2005
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|---|---|
| Authors: | Seiders, Kathleen ; Voss, Glenn B. ; Grewal, Dhruv ; Godfrey, Andrea L. |
| Published in: |
Journal of marketing. - Chicago, Ill : Publications Group of the American Marketing Association, ISSN 0022-2429, ZDB-ID 2183183. - Vol. 69.2005, 4, p. 26-43
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