Do vendors' service models maximise value for clients?
Andy Stephenson, Kudjoou Bakpessi, Lawrence Inman, Ryan Mitchell and Sara Poldaas
| Year of publication: |
2019
|
|---|---|
| Other Persons: | Stephenson, Andy (panelist) ; Bakpessi, Kudjoou (panelist) ; Inman, Lawrence (panelist) ; Mitchell, Ryan (panelist) ; Poldaas, Sara (panelist) |
| Published in: |
Journal of securities operations & custody. - London : Stewart, ISSN 1753-1802, ZDB-ID 2419620-4. - Vol. 11.2019, 4, p. 317-326
|
| Subject: | Global Custody Forum | asset owners | client satisfaction surveys | service providers asset managers | vendors | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Lieferantenmanagement | Supplier relationship management | Beziehungsmarketing | Relationship marketing | IT-Dienstleister | IT service provider | Vermögensverwaltung | Asset management | Outsourcing | Finanzdienstleistung | Financial services |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Interview ; Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012155977