Does service quality implementation mediate the relationship between technical service quality and performance : an empirical examination of banks in Jordan
Mamoun N. Akroush
| Year of publication: |
2009
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|---|---|
| Authors: | Akroush, Mamoun N. |
| Published in: |
International journal of services, economics and management. - Genève : Inderscience Enterprises, ISSN 1753-0822, ZDB-ID 2422828X. - Vol. 1.2007/09, 3, p. 209-232
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| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Language: | English |
| Source: |
Persistent link: https://www.econbiz.de/10009888528