Does the performance of other functions in the frontline influence salesperson conflict?

Aaron D. Arndt and Kiran Karande; Jason Harkins

Year of publication:	2012
Authors:	Arndt, Aaron D. ; Karande, Kiran ; Harkins, Jason
Published in:	International journal of retail & distribution management. - Bingley : Emerald Group Publishing Limited, ISSN 0959-0552, ZDB-ID 1026884-4. - Vol. 40.2012, 9, p. 717-736
Subject:	Verkaufspersonal \| Salespeople \| Arbeitsteilung \| Division of labour \| Kundenservice \| Customer service \| Arbeitsgruppe \| Team \| Betriebsklima \| Work climate \| Kfz-Gewerbe \| Automotive services industry \| USA \| United States

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