Dynamic quality and pricing decisions in customer-intensive service systems with online reviews

Cui Zhao and Yao Zhang

Year of publication:	2019
Authors:	Zhao, Cui ; Zhang, Yao
Subject:	customer-intensive services \| dynamic programming \| online reviews \| pricing \| service quality \| Dienstleistungsqualität \| Service quality \| Preismanagement \| Pricing strategy \| Produktqualität \| Product quality \| Konsumentenverhalten \| Consumer behaviour \| Kundenzufriedenheit \| Customer satisfaction \| Online-Handel \| Online retailing \| Virales Marketing \| Viral marketing \| Dynamische Optimierung \| Dynamic programming

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