The effects of similarity of values, religious values, and empathy on bank commitment to CSR and customers' internal and behavioral responses : evidence from Guilan Province in Iran
Maryam Zidehsaraei, Reza Esmaeilpour, Mohsen Akbari
| Year of publication: |
2024
|
|---|---|
| Authors: | Zidehsaraei, Maryam ; Esmaeilpour, Reza ; Akbari, Mohsen |
| Subject: | Corporate social responsibility (CSR) | Customer citizenship behavior | Loyalty | Satisfaction | Trust | Word-of-Mouth | Corporate Social Responsibility | Corporate social responsibility | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Iran | Kundenzufriedenheit | Customer satisfaction | Emotion | Vertrauen | Confidence | Virales Marketing | Viral marketing | Arbeitsverhalten | Work behaviour | Soziale Werte | Social values |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1057/s41264-022-00189-2 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014479262