Employees as active consumers of HRM : linking employees' HRM competences with their perceptions of HRM service value
Year of publication: |
March/April 2016
|
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Authors: | Meijerink, Jeroen G. ; Bondarouk, Tanya ; Lepak, David P. |
Published in: |
Human resource management. - Hoboken, NJ : Wiley, ISSN 0090-4848, ZDB-ID 83105-0. - Vol. 55.2016, 2, p. 219-240
|
Subject: | human resource management | value-in-use | employee perceptions | service dominant logic | HRM competences | HR shared services | Personalmanagement | Human Resource Management | Arbeitskräfte | Workforce | Dienstleistungssektor | Service industry | Kompetenz | Competence | Kundenservice | Customer service |
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