Engaging consumers through artificially intelligent technologies : systematic review, conceptual model, and further research
Year of publication: |
2024
|
---|---|
Authors: | Hollebeek, Linda D. ; Menidjel, Choukri ; Sarstedt, Marko ; Jansson, Johan ; Urbonavicius, Sigitas |
Subject: | artificial intelligence | consumer engagement | PRISMA | systematic review | Künstliche Intelligenz | Artificial intelligence | Konsumentenverhalten | Consumer behaviour | Bibliometrie | Bibliometrics |
-
Artificial intelligence in the consumer behavior process in business
Rosário, Albérico Travassos, (2024)
-
The artificial intelligence-enabled customer experience in tourism : a systematic literature review
Ghesh, Nada, (2024)
-
Artificial intelligence through the lens of hospitality employees : a systematic review
Kumawat, Ekta, (2025)
- More ...
-
Hallmarks and potential pitfalls of customer- and consumer engagement scales : a systematic review
Hollebeek, Linda D., (2023)
-
Theoretical rigor of customer experience scales : a systematic review and a roadmap for researchers
Hollebeek, Linda D., (2024)
-
Theoretical rigor of customer experience scales: a systematic review and a roadmap for researchers
Hollebeek, Linda D., (2024)
- More ...