Exploring perceived service quality, perceived value, and repurchase intention in higher education using structural equation modelling
Jasmina Dlačić, Maja Arslanagić, Selma Kadić-Maglajlić, Suzana Marković and Sanja Raspor
| Year of publication: |
2014
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|---|---|
| Authors: | Dlačić, Jasmina ; Arslanagić, Maja ; Kadić-Maglajlić, Selma ; Marković, Suzana ; Raspor, Sanja |
| Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 25.2014, 2, p. 141-157
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| Subject: | perceived service quality | customer-perceived value | repurchase intention | higher education | Dienstleistungsqualität | Service quality | Hochschule | Higher education institution | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Strukturgleichungsmodell | Structural equation model | Studierende | Students |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010234645