Exploring the role of productivity propensity in frontline employee performance : its relationship with customer orientation and important outcomes
Eric G. Harris; Tom J. Brown and John C. Mowen; Andrew Artis
| Year of publication: |
2014
|
|---|---|
| Authors: | Harris, Eric G. ; Brown, Tom ; Mowen, John C. ; Artis, Andrew |
| Published in: |
Psychology & marketing. - Hoboken, NJ : Wiley Blackwell, ISSN 0742-6046, ZDB-ID 226933-8. - Vol. 31.2014, 3, p. 171-183
|
| Subject: | Beziehungsmarketing | Relationship marketing | Dienstleistungsberufe | Service workers | Arbeitsleistung | Job performance | USA | United States |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010341746