Exploring the underlying factors of customer value in restaurants : a machine learning approach
Wooseok Kwon, Minwoo Lee, Ki-Joon Back
| Year of publication: |
2020
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|---|---|
| Authors: | Kwon, Wooseok ; Lee, Minwoo ; Back, Ki-Joon |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 91.2020, p. 1-13
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| Subject: | Customer value | Machine learning | Natural language processing | Word embedding | Topic modeling | Online review | Künstliche Intelligenz | Artificial intelligence | Kundenwert | Konsumentenverhalten | Consumer behaviour | Gastronomie | Restaurant industry | Virales Marketing | Viral marketing | Kundenzufriedenheit | Customer satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijhm.2020.102643 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10012389076