From measurement scale to sentiment scale : examining the effect of sensory experiences on online review rating behavior
Year of publication: |
2020
|
---|---|
Authors: | Mehraliyev, Fuad ; Kirilenko, Andrei ; Choi, Youngjoon |
Published in: |
Tourism management : research, policies, practice. - Amsterdam [u.a.] : Elsevier Science, ISSN 0261-5177, ZDB-ID 802245-8. - Vol. 79.2020, p. 1-11
|
Subject: | Social media | Big data | Online review | Customer experience | Online rating | Prospect theory | Sensory experience | Sentiment scale | Social Web | Social web | Konsumentenverhalten | Consumer behaviour | Online-Handel | Online retailing | Virales Marketing | Viral marketing | Online-Marketing | Internet marketing | Experiment | Bewertung | Evaluation | Emotion | Prospect Theory | Kundenzufriedenheit | Customer satisfaction | Big Data | Messung | Measurement |
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