From star rating to sentiment rating : using textual content of online reviews to develop more effective reputation systems for peer-to-peer accommodation platforms
Year of publication: |
2023
|
---|---|
Authors: | Zolbanin, Hamed M. ; Wynn, Donald |
Published in: |
Journal of business analytics. - London : Taylor & Francis Group, ISSN 2573-2358, ZDB-ID 2907637-7. - Vol. 6.2023, 2, p. 127-139
|
Subject: | conjoint analysis | Online reviews | P2P accommodation | review sentiments | Social Web | Social web | Virales Marketing | Viral marketing | Bewertung | Evaluation | Conjoint-Analyse | Conjoint analysis | Online-Handel | Online retailing | Digitale Plattform | Digital platform | Online-Marketing | Internet marketing | Reputation | Hotellerie | Hotel industry | Personalisierung | Personalization | Konsumentenverhalten | Consumer behaviour | Emotion |
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